As gambling regulators around the world begin to review their oversight of the betting and gaming industries, issues of data collection, player privacy and artificial intelligence have come to the fore.
At the latest webinar Kalila Philander Dr. Sally Gainsbury spoke to Michael Auer , an experienced gambling industry professional specializing in player monitoring and artificial intelligence, and Dr. Sasha Callaghan , a relative "industry outsider" but with significant knowledge of regulatory procedures and rules. law.
Who is this?
Moderator - Dr. Sally Gainsbury, University of Sydney
Guest - Dr. Sasha Callaghan, University of Sydney
Guest – Michael Auer Neccton Ltd , a gaming service provider specializing in responsible gaming, CRM, anti-money laundering and anti-fraud.
What do they say?
Outlining her perspective on the evolution of gambling regulation in Australia and the importance of data, Dr Callaghan stated: “My first observation is that in a new field – when new technologies are emerging and regulation is trying to keep up – the first step in any process regulation will be data collection phase.
“It would be wise for the regulator not to state what the problem with gambling is, what exactly needs to be done, because no one really knows, no one has a good idea yet about what tools we have, how they are best used and do they work. So the first phase, regulation, is to try a few things and see how they go, and then evaluate them.”
Auer also remarked: “In online gambling, compared to conventional land-based gambling, you know what each player is doing at any given time—you know how much they bet, how much they win, how much they put in, how much they take away. – you not only know the intensity of their game, but also how they play.”
Moving on to a discussion of industry initiatives to self-regulate and protect players, he added: “When we talk about tools in online gambling, I would say that from the very beginning of online gambling, there have been pre-commitment tools. These are limit settings, so players - on 99,9% sites I would say - can set limits on their own games. In most European jurisdictions, they must set a limit.
He continued: "We also have voluntary self-exclusion, I like to call it 'game breaks' because in most jurisdictions it's very easy for players to self-exclude, for example for 24 hours, just by pressing a button. You do not need to follow any procedures to re-register on the gambling site. Another thing is pop-up messages.”
Why should I watch this?
To hear the views of two people with extensive experience in a wide variety of fields - one in relation to player monitoring, protection and AI, and the other with a solid knowledge base in legal and regulatory requirements and processes.
Where can I see more?
Source: Khalil Philander's YouTube channel.
Sasha Callaghan's post: "The first step in regulation is data collection" first appeared on GamblingTV.com.